Topic: Communication and Medical Personnel
10-second review: Suggestions for improving communication between patients and medical personnel.
Title: “Communicating with Health-Care Workers Takes Effort.” Kathleen Begley.
Summary: Recognize that doctors are heavy on science and light on working with people. They are impatient with long stories. Organize yourself in advance. Make lists, most important to least important. Body language counts—make eye contact. Take notes. Invite a companion along to ask questions in an unemotional manner. Tell the truth—including your heavy drinking. Blood tests will reveal it anyway. Not being truthful will postpone needed treatment. Be nice. Difficult for anyone to remain positive when facing a continued negative attitude. Doctors are people too.
Comment: This is good advice and I need to remember and refer to it. One caveat: doctors in